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Privacy Policy

This Privacy Policy explains all the details about how ROSHookah processes, uses and protects any information that visitors provide while visiting our website. ROSHookah takes all the necessary measures to ensure your privacy. In case you need to provide any information while visiting our website, you can be sure that we only process and use them according to this policy. We would like to note that ROSHookah may change this privacy policy from time to time so you may want to check the policy to learn what is new in our policy.

Information We Collect

ROSHookah.com collects navigational information from every visitor. During this process, we collect non-personal data, which cannot be associated with any visitor such as browser version, IP address, service provider, and domain type. This data lets ROSHookah understand how its visitors use its website such as most visited pages and what we can do to improve your visitor experience. Moreover, we also learn more about the technical efficiencies of our pages such as loading speeds. This data allows us to gain a better insight into visitor experience so that we can improve our services and products to perfectly meet our visitor needs.

Our visitors may have to provide personal information during registering to ROSHookah.com, subscribing to our newsletter, shopping online, checking orders, participating in surveys or contests, or creating a wishlist.

The personal data we collect, and process include name, email, address, order information, phone number, recipient’s name, and email, credit card information, messages, or reminders.

How We Use Personal Data?

ROSHookah process and use your personal data to deliver your products, meet your requests, verify your requests, contact the recipient in case of any difficulty in delivery, provide responses to your inquiries, deliver detailed information about the products or services on the website, email you about the promotions or your orders and adding you to ROSHookah email subscription list when desired by you.

ROSHookah Email Subscriptions

By subscribing to ROSHookah email subscriptions, you are going to receive news about special offers, discounts, new product launches, and similar events. At the end of each email, you can find detailed instructions about how to unsubscribe from the current subscription list. So, you can unsubscribe from our services at any time you want without any challenge. You can also unsubscribe by visiting your ROSHookah account. Unsubscribing from our services will not prevent you from receiving emails about the orders you are going to place on ROSHookah.com but it will prevent all other promotional emails.

What Data Do We Share with Third Parties?

ROSHookah outsources certain services to deliver you better services and fully function its services. These services include contests and giveaways, administering, administering emails, maintaining our database, conducting surveys, monitoring website activity, processing payments, and fulfilling orders. We share only the relevant data with third parties to ensure the continuity of our services.

In case you will decide to take part in any survey after purchasing any product on ROSHookah.com and visit any third-party website for the survey, all the personal data you are going to provide on the target website will be subject to the privacy policy of the target website or company and ROSHookah does not accept any liability.

Also, we may have to disclose any specific data about you when it will be requested by law or based on our good-faith belief. In addition to this, we may have to share this data when it is necessary to protect ROSHookah.com users or the public.

Visitors from Outside the US

ROSHookah.com also serves its visitors who are residing outside the US and all your orders will be accepted and shipped from the US. All the information you are going to provide during these processes will be kept in our web servers and internal systems that are located in the US and will be subject to this privacy policy.


ROSHookah.com benefits from cookie technology, which is a browser feature. A cookie can be defined as a small data file that is stored in your browser. These files provide detailed information about your actions on ROSHookah.com such as the pages you visit or links you click. In this way, we can evaluate visitor experience and offer a more personalized experience for each visitor. Moreover, ROSHookah.com also benefits from cookies to track the number or type of items you place in your cart so that we can remember your selections once you re-visit our website.

ROSHookah.com also uses cookies or another technology called clear gifs, which are stored in emails so that websites can offer a more personalized experience in email marketing. Besides these, cookies also allow you to associate your personal preferences with navigational information.

If you would like to learn more about the cookie types we use, you can check the information we have provided at the end of this policy.

Updating Your Personal Data

It is important to keep your personal data up to date. For this reason, we allow our users to log in to their account and update their all-personal data including shipping and billing information.

Privacy of Underage Visitors

According to federal law, ROSHookah.com can only collect, process, or maintain data provided by users who are older than 18 years old. No other data is collected, processed, or maintained.

External Links for Websites and Services

ROSHookah.com may contain links to other websites or services to provide convenience to its users. None of these links are necessarily associated with ROSHookah.com and we do not accept any responsibility for the content of linked websites or services. In addition to this, we do not accept any responsibility for the privacy practices or policies of such websites. We highly recommend you check the privacy policy of each website you visit even if you will be redirected via ROSHookah.com.

Updates to Privacy Policy

ROSHookah reserves the right to make changes and modifications to this privacy policy without any prior or written notice. Visitors need to check this page for updates.

Contact Us for Your Questions or Concerns

If you have any concerns or questions regarding this privacy policy, please feel free to contact us at CONTACT INFORMATION.

List of Cookies We Use

In the following section, you can learn more about the types and descriptions of the cookies we use on ROSHookah.com.

Cookie Name

Cookie Description


Tracks changes in your cart.


Tracks the category you are visiting and allows faster page loading.


Tracks the items in your compare list.


Tracks your preferred currency.


Tracks the encrypted customer ID version in the store.


Tracks whether a customer is logged in or not.


Tracks the encrypted customer group.


Tracks and stores customer segment IDs.


Tracks whether caching is allowed or not.


Tracks your current session ID on the server.


Let’s guest visitors edit their orders.


Tracks the last category you have visited.


Tracks the last product you have visited.


Tracks and shows whether there is a new message you have or not.


Shows whether the cache is allowed or not.


Tracks visit history and show the history to the user when requested.


Tracks the ID of the polls you vote for.


Tracks the information about the polls you vote for.


Tracks the recently compared items.


Tracks the items you have emailed through the website.


Tracks the store preferences such as language and views.


Tracks and shows whether the user allows the cookies or not.


Tracks the products that you have recently viewed.


Tracks the items that you have added to your wishlist.


Tracks the number of items you have on your wishlist.


Tracks and stores non-personal data of the visitor about his or her interactions on the website.


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